Guttman Technology – Working Remotely

To access your voicemail from off-campus:

1. Call your phone number, when voicemail begins press the * key
2. When prompted for an ID, enter your extension and then #
3. When prompted for a password enter your voice mail PIN and then #

To configure call forwarding from your desk phone on campus:

1. Press the button below your phone screen labeled “CFwdALL”
2. Dial 9,1 and the full 10 digit number you’d like to forward calls to
3. The bottom of the screen will now indicate that calls are being forwarded
4. To disable call forwarding press the same CFwdAll button

To set up your VPN client and use remote desktop to your campus PC:

Instructions for installing the Global Protect VPN software

Step 1: Request access to the VPN and Remote Desktop by emailing helpdesk@guttman.cuny.edu

Step 2: Launch your web browser and type in the following web address:
https://vpn.guttman.cuny.edu

Step 3: Login using your Guttman userID & password

Step 4: Download the appropriate version of the software

Step 5: Once the download is complete, select Run to start the installation

Step 6: To proceed with the install, select ‘Next’ on the 3 screens that follow

Step 7: When you receive the pop-up window below, select ‘Yes’

Step 8: Once the installation is complete, click on Close to exit

Step 9: After the installation completes, open Global Protect by selecting it from your start menu

Step 10: Like shown below, type in vpn.guttman.cuny.edu in the portal address field and click on ‘Connect’

Step 11: You will then be prompted for credentials, enter your Guttman userID & password and click on ‘Sign In’

After signing in, you will see a globe icon in the bottom right of the screen like shown below:

Step 12: Click on the Windows start menu, type ‘Remote Desktop Connection’ and select it.  In the computer field, type in your computer name. If you don’t know your computer name, contact the helpdesk.

Step 13: You will be prompted for your Guttman user ID and password. For this, you need to type in ncc\ before your user name – like shown below

Step 14: Select Yes when prompted with the below ‘Security Warning’

If you have any trouble, please call the helpdesk at 646 313-8008 or email us at helpdesk@guttman.cuny.edu

Visit the Academic Technology website for Blackboard and Teaching Remotely Resources.